![]() ![]() If you bought a Microsoft 365 subscription through a third-party retailer, see Manage your Microsoft 365 subscription purchased through a third party. I need to change my payment method for a third-party Microsoft 365 subscription ![]() If you cannot complete payment with your PayPal account, ensure your linked credit card has sufficient funds, or has not expired. To use PayPal with your Microsoft account, make sure your PayPal account uses an accepted funding source. You can only use PayPal accounts that have a credit card or confirmed bank account as a funding source. Email addresses and phone numbers associated with your Microsoft account are called aliases and they use the same contacts, online storage, subscriptions, and account settings. ![]() Get info about paying for a past-due Microsoft subscription. Change the email address or phone number for your Microsoft account. ![]() You may have a past due balance due for a Microsoft subscription. I get a message to contact support when I try to remove a payment option Find your subscription and select Manage. For more info, see How to change your Microsoft subscription payment method and options. Go to Services & subscriptions and sign in with the Microsoft account you used to purchase your subscription. If you want to add a new payment for a Microsoft subscription, you’ll need to add it on the Services & subscriptions page. I want to add a new payment method for a Microsoft subscription If you're having trouble changing payment options for your Microsoft account, here are some answers to common issues that may occur when you change a payment method. If you're not sure, never click links in an email, but go direct to your bank's website. You can access your Microsoft Account at. You may also see some phishing emails about non-payment issues. If youd rather create a new email address, choose Create a Microsoft account, choose Next, and then follow the instructions. Some banks and financial institutions have implemented new security measures to combat fraud. You may need to verify who you are before the transaction will go through. To make sure your payments go through smoothly, keep your bank, credit card, and Microsoft account contact details up to date. ![]()
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